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As a hosting client, saving one or two dollars per month is not worth the loss of a few hundred or a few thousand dollars when your site goes down.

Bandwidth is also critical as it has a tremendous impact on your site’s performance. The more people you have coming in, the more bandwidth your site will require.

Look to do business with a web host that offers support in various means. Whether it’s a combination of phone and email or phone and live chat.

Quality customer support ties in closely with reliability and is something that should never be overlooked.